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London Office Address:
UK Institutional Clients
Institutional Client Services
For other general institutional client service enquiries, please use the contact details below:
How to complain
At Columbia Threadneedle Investments we take complaints very seriously. If you have a complaint or are dissatisfied please let us know so we can try to put it right. If you wish to complain, please follow the relevant procedure below:
The process to raise complaints may be dealt with in the relevant section of your Investment Management Agreement.
You may contact your usual client service representative who will seek to address your complaint as soon as possible.
Cannon Place, 78 Cannon Street
London EC4N 6AG
+44 (0) 207 464 5458
If you are invested in a Luxembourg SICAV, the following procedure applies:
Out-of-court complaint resolution procedure at the CSSF
If, for any reason, the complainant does not receive a satisfactory response, he/she can contact the Commission de Surveillance du Secteur Financier (“CSSF”) at the latest one year after the date on which he/she first filed the complaint with Columbia Threadneedle Investments:
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Millions of people around the world rely on Columbia Threadneedle Investments to manage their money. We look after investments for individual investors, financial advisers and wealth managers, as well as insurance firms, pension funds and other institutions.
Funds and Prices
Columbia Threadneedle Investments has a comprehensive range of investment funds catering for a broad range of objectives.