Staying safe online

Internet scams are rising, particularly in the financial sector. They come in all shapes and sizes and keep changing to try and trick you.

Watch out for unsolicited calls, emails, letters and websites offering too-good-to-be-true investment opportunities. Fraudsters may be using this time of economic uncertainty to launch new investment scams. Be vigilant about the personal information you provide.

Below we share some ways to help protect you and your family by recognising a scam email or text message, providing information on what to do if you are contacted by someone claiming to act on behalf of Columbia Threadneedle Investments.

How to spot a suspicious email/text/website

  • It looks strange, with a messy layout and spelling mistakes
  • It contains an offer or promotion that sounds too good to be true. The chances are, it probably is
  • It contains threats of account suspension or immediate risk of fraud
  • It asks you for personal information
  • It claims that there is something wrong with your account, that your details need to be updated by clicking on a link or presents a unique investment opportunity